Dear Thesier Equipment Company,

   " In todays world most people complain about the service that they receive from businesses. I would like to take your time and let the employee's of Thesier Equipment Company know about the exceptional servie that you provide to your customers. Not to long ago my father had his John Deere serviced by you guys. Our tractor is somewhere along the lines of twenty years old. It would have been easy to persuade my father to buy a new tractor from you. Although, with your honesty and gratitude you informed him that the tractor was still in great condition and if he would just put a little money into the tractor it would be good as new. Furhermore, whenever we come into your company we are always greeted promptly and with great friendliness. The work that is performed on any peice of equipment is always done with great precision. Thesier John Deere is a company that I know and my father knows that we can always trust your services. The employee's of Thesier Equipment are also eager to help in any way possible. Thank you again for your gratitude, kindness, friendliness, service, and honesty."

Respectfully,
Alex Felstow
Letter received by mail November 2005

"I finally located the part. I also received out of stock messages. I called my dealer where I used to live in South Lyon Michigan, Thesier Equipment. I Received the service that I thought I should have received at Ace Hardware here in Petosky Michigan. Jim Thesier did the searching, took my order over the phone and the item should be here today."

Rich Rule
E-mail sent to John Deere Company February 2004

Dear Thesier Equipment:

"On behalf of all the cadets and staff at Garden City High School Air Force Junior ROTC, I want to thank you for supporting our organization during this important Amer-A-Thon Fundraiser. You should have seen the excitement of the students when the pledges and donations started arriving.

As you know, today students must pay fees and dues to participate in many worthwhile school related activities. Your help and the help of others will enable us to purchase much needed color guard and drill team equipment, offset the costs associated with our annual military ball and defray the cost of transportation for field trips."

Sincerely,

Michael J. Phillips, Major, USAF RET
Senior Aerospace Science Instructor
Letter received by mail Fabruary 06

Thank you very much for the fast service on our tractor. Also thank your Service Manager, Jim, for getting it done so quickly.

Customer For Life,
Ron Frantz
Letter received by mail May 06